GDPR

We are the company TRUCKLINGO.COM

We operate an e-shop at eshop.trucklingo.com

 

When providing our services, selling goods, and operating our websites, we process some personal data.

The processing of personal data is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Processing of personal data

A. Processing of personal data when using the contact form

If you contact us regarding our products and services, we will work with your contact details that you provide to us, mainly through the contact form.

For what reason?

Based on the submitted personal data, we will subsequently contact you regarding our offer of goods or services.

On what legal basis?

This is processing based on Article 6(1)(b) of the GDPR – performance of a contract, or taking steps prior to entering into a contract at your request.

If you did not provide us with this personal data, we would not be able to communicate with you for the purpose of concluding a contract for the supply of our goods or provision of our services.

How long will we process the personal data?

If we do not establish further cooperation, we will process your personal data for a maximum of two years from our last communication.

B. Processing of personal data in case of purchase

If you make a purchase from us, we will work with the personal data we need from you to ensure the conclusion of a contract for the provision of our goods or services. These are mainly billing details: first name, last name, address, email address, or phone number.

For what reason?

We need to process personal data in order to fulfill our obligations arising from the contract – delivery of goods or provision of services. Using your contact details, we will also communicate with you regarding the status of your order, or regarding complaints or your questions.

We will further process personal data to fulfill our obligations arising from generally binding legal regulations (mainly for accounting and tax purposes, or for handling complaints and others).

On what legal basis do we process personal data?

This is processing based on Article 6(1)(b) of the GDPR – performance of a contract, and Article 6(1)(c) of the GDPR – fulfillment of our legal obligation.

If you did not provide us with this personal data, we would not be able to conclude a contract with you for the supply of our goods or provision of our services.

How long will we process the personal data?

During the delivery of goods or provision of services, and then for five years from the last provision of such services or delivery of goods.

C. Newsletter (commercial communication)

If you have purchased goods or services from us and have not expressly refused to receive marketing communications, we will use your email address to send you our marketing communications.

On what legal basis?

This is processing based on Article 6(1)(f) of the GDPR – our legitimate interests, which are marketing communication targeted at our customers.

How long will we process the personal data?

Two years from your last purchase. If you no longer wish to receive our marketing communications, you can unsubscribe at any time via email or contact us at: book@trucklingo.com

II. Who gets access to the data?

Your personal data will remain with us. Nevertheless, some companies or other persons work for us who have access to your personal data because they help us run our e-shop. These are:

• the operator of the e-shop Trucklingo.com with registered office in Trenčín, registered in the Commercial Register of the District Court in Žilina, Section Sro, Insert No.: 999/L
• companies involved in the dispatch of goods (Slovenská pošta, DPD, DHL, PPL SK, Packeta, Zásielkovňa)
• companies involved in payment processing (ČSOB)
• provider of emailing service

We process personal data only within the territory of the European Union.

III. What else you should know

Our company does not have a designated data protection officer.

Our company does not engage in decision-making based on automated processing or profiling.

If you have any questions regarding personal data, please contact us at the email address Trucklingo.com or call us at Trucklingo.com

IV. Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our websites. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform various tasks, for example, enabling efficient navigation between websites, remembering your preferences, and generally improving the user experience. They can also ensure that online advertisements are better tailored to you and your interests.

We use the following cookies on our websites:

• Necessary cookies: are required for the operation of the websites, enabling, for example, logging into secure parts of the sites and other basic site functionalities. This category of cookies cannot be disabled.
• Analytical/statistical cookies: allow us, for example, to recognize and count the number of visitors and track how our visitors use the websites. They help us improve the way the sites work, for example, by allowing users to easily find what they are looking for. We only activate these files with your prior consent.
• Advertising cookies: are used to track preferences and allow us to display advertisements and other content that best match your interests and online behavior. We only activate these files with your prior consent.

Please note that third parties (including, for example, providers of external services) may also use cookies and/or access data collected by cookies on the websites.

Further information about cookies and their current list can be found through individual internet browsers, most often in the Developer Tools section.

Consent can be expressed via a checkbox contained in the so-called cookie bar. You can subsequently reject cookies or set the use of only some of them in your internet browser settings.

Further information on managing cookies in individual browsers can be found at the following links:

• Internet Explorer - https://support.microsoft.com/sk-sk/windows/odstránenie-a-správa-súborov-cookie-168dab11-0753-043d-7c16-ede5947fc64d
• Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=sk
• Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
• Safari - https://support.apple.com/sk-sk/guide/safari/sfri11471/mac
• Opera - https://help.opera.com/cs/latest/security-and-privacy/
• Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles

V. Your rights in connection with the processing of personal data

The GDPR gives you, among other things, the right to contact us and request information about what personal data we process, request access to this data, have it updated or corrected, or request restriction of processing. You may request a copy of the processed personal data, request erasure of personal data in certain situations, and in certain cases you have the right to data portability. You may object to processing based on legitimate interest.

If you believe that we are not handling the data correctly, you have the right to file a complaint with the supervisory authority, which in our jurisdiction is the Slovak Republic, or to contact a court.

These policies are effective from February 1, 2024